30-Day Refund Policy

At UtilityForUs, we aim to provide dependable natural gas and electricity service assistance along with clear and reliable customer support. Eligible payments may be considered for a refund when a request is submitted within 30 days of the original payment date, subject to the terms below.

Refund Eligibility

A refund may be considered when:

• A payment was made for a service that has not yet been provided

• A service fee was charged incorrectly

• A duplicate or incorrect payment was processed

• The refund request is submitted within 30 days of the original payment date

Refunds generally do not apply to completed services, utility usage charges, third-party charges, or services that have already been provided or consumed.

How to Request a Refund

To request a refund, contact UtilityForUs at:

Phone: 18882212677
Email: contact@utilityforus.com

Please provide your full name, service address or account information, payment date and amount, and the reason for your refund request.

Refund Processing

Refund requests will normally be reviewed within 5 business days.

If approved, the refund will generally be returned to the original payment method within 10 business days. Additional processing time may depend on your bank, card issuer, or payment provider.

Limitations

UtilityForUs reserves the right to deny refund requests that do not meet the eligibility requirements stated in this policy.

This policy does not limit any consumer rights that may apply under applicable law.

Contact Us

UtilityForUs
339 Rainforest Road
Irvine, CA 92614

Phone: +1 (888) 221-2677
Email: contact@utilityforus.com