Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Phone number

  • Service or billing address

  • Utility account or service-related information

  • Information submitted through contact forms or service requests

  • Details provided during communications with our customer support team

We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, pages visited, and general website usage information.

How We Use Your Information

We may use the information we collect to:

  • Assist with natural gas and electricity service arrangements

  • Process new connection or service transfer requests

  • Respond to questions and customer support inquiries

  • Communicate service updates or account-related information

  • Verify and manage service requests

  • Improve our website, services, and customer experience

  • Maintain appropriate business and service records

  • Comply with applicable legal and regulatory requirements

Sharing Your Information

UtilityForUs does not sell or rent your personal information.

We may disclose information when reasonably necessary:

  • To service providers that assist with our business operations

  • To utility providers or related partners when necessary to complete a customer-requested service

  • To payment or technology providers when applicable

  • To comply with applicable laws, regulations, court orders, or lawful government requests

  • To protect the rights, security, property, or safety of UtilityForUs, our customers, or others

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors interact with our website, and enhance the customer experience.

You may adjust your browser settings to limit or disable cookies. Some website features may not function properly if cookies are disabled.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

We aim to collect only the information reasonably necessary to provide our services, protect the information we retain, and securely dispose of information that is no longer required.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal requirements, and protect our legitimate business interests.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

Your Privacy Rights

Depending on where you live and applicable law, you may have the right to request:

  • Access to personal information we maintain about you

  • Correction of inaccurate personal information

  • Deletion of certain personal information

  • Information about how your personal information is collected, used, or disclosed

  • Withdrawal of certain permissions where applicable

California residents may have additional privacy rights under applicable California privacy laws.

To make a privacy request, please contact us using the information provided below.

Sale or Sharing of Personal Information

UtilityForUs does not sell personal information for monetary compensation.

If our practices change or applicable law requires additional opt-out rights relating to the sale or sharing of personal information, we will update this Privacy Policy and provide any required choices to consumers.

Third-Party Websites

Our website may contain links to websites operated by third parties. UtilityForUs is not responsible for the privacy practices, security, or content of those websites.

We encourage you to review the privacy policy of any third-party website you visit.

Children’s Privacy

Our services are intended for adults seeking utility-related services and are not directed toward children.

We do not knowingly collect personal information from children in circumstances where parental consent would be required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

Any revised version will be posted on our website with an updated effective date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

UtilityForUs
339 Rainforest Road
Irvine, CA 92614

Phone: +1 (888) 221-2677
Email: contact@utilityforus.com